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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jocelyn Huizar

Jocelyn Huizar

May 21, 2026

5  out of  5
rating by Jocelyn Huizar
"Great customer service."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jean Altidor

May 20, 2026

5  out of  5
rating by Jean Altidor
"Very Very kind and patient 😊"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Franco’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alfred Alardin

May 20, 2026

5  out of  5
rating by Alfred Alardin
"Had Daisy help on the info I needed she took the time and called me good service also Mr.Jim Franco has always helped with any questions I have"
We responded:
"Thank you so much for the 5-stars, Alfred! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Franco’s Team anytime."
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Teresa Ramirez

May 14, 2026

5  out of  5
rating by Teresa Ramirez
"I called for a quote this morning and spoke with Yurisa. She was able to assist me with a quote and answered all of my questions in a timely manner. I was able to lower my deductible which was one of my concerns when I called. Again thank you for helping me join State Farm!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Franco’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jose Castañeda

May 12, 2026

5  out of  5
rating by Jose Castañeda
"DAISY"
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Jim Franco’s Team, we are proud to serve our community and appreciate your recognition. "
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Jose Bonilla

May 11, 2026

5  out of  5
rating by Jose Bonilla
"Excelente atención al cliente"
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Jim Franco’s Team, we are proud to serve our community and appreciate your recognition. "
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Christy Potter

May 7, 2026

5  out of  5
rating by Christy Potter
"Daisy was amazing and helped me with my auto insurance and renters insurance. She made it so fast and easy."
We responded:
"Christy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Franco’s Team—we are always here to help!"
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Brenda Lopez

April 15, 2026

5  out of  5
rating by Brenda Lopez
"Daisy has been pleasant to work with! Thank you for answering all my questions and helping out with my quote. You made this process simple for me!"
We responded:
"Brenda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Franco’s Team is just a call or email away!"
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omar carreon

April 13, 2026

5  out of  5
rating by omar carreon
"Execelente.. atención al público"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jim Franco’s Team! We deeply appreciate your kind words here in Dallas . "
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Destiny Lockett

April 7, 2026

5  out of  5
rating by Destiny Lockett
"Daisy was very helpful today with me getting insurance explained the process and what everything was as this was my first time getting a car as a college student. Don’t be afraid to ask her questions. No question is a dumb question- Daisy."
We responded:
"Wow, thank you for the 5-star review, Destiny! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Antonio Ruiz

April 7, 2026

5  out of  5
rating by Antonio Ruiz
"Daisy fue un placer ayudarme con mi poliza de auto seguranza"
We responded:
"We appreciate your review, Antonio. We are so happy that you had such a wonderful experience with State Farm Agent Jim Franco’s Team here in Dallas ! "
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Happy Ruby

March 20, 2026

5  out of  5
rating by Happy Ruby
"Muy agradable la atención"
We responded:
"Happy, thank you for your wonderful review of State Farm Agent Jim Franco’s Team!"
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Flavia Munoz

March 20, 2026

5  out of  5
rating by Flavia Munoz
"Son muy exelentes buen servicio deisy es una exelente persona"
We responded:
"Thank you so much for the 5-stars, Flavia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Franco’s Team anytime."
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Lidia Cuentas

March 18, 2026

5  out of  5
rating by Lidia Cuentas
"Pleasure to work with Jim and Daisy always quick and friendly service"
We responded:
"We appreciate your review, Lidia. We are so happy that you had such a wonderful experience with State Farm Agent Jim Franco’s Team here in Dallas ! "
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manuel martinez

March 16, 2026

5  out of  5
rating by manuel martinez
"Daysi hizo el cambio que necesitaba muy rápido"
We responded:
"manuel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Franco’s Team here in our Dallas office. "
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Genesis Barrios

March 16, 2026

5  out of  5
rating by Genesis Barrios
"So helpful! Great customer service!"
We responded:
"Thank you so much for the 5-stars, Genesis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Franco’s Team anytime."
Profile photo of Sarah Ford

Sarah Ford

March 12, 2026

5  out of  5
rating by Sarah Ford
"Great renters, auto and life insurance. Friendly service I highly recommend this agency!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jim Franco’s Team. "
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maria hernandez

March 4, 2026

5  out of  5
rating by maria hernandez
"Today Daisy helped my mom and me, and she was very sweet. She helped us find everything we needed for the apartment we’re getting. I definitely recommend coming here!"
We responded:
"Thank you for the fantastic review, maria! We are always here to help with your insurance needs here in Dallas . "
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Alicia Slay

March 3, 2026

5  out of  5
rating by Alicia Slay
"Jim is absolutely 100% professional and cares about his clients! He has helped me save $$ on my auto and home insurance policies!"
We responded:
"Thanks so much for the amazing review, Alicia! We really appreciate your support here in Dallas . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Stephany Correa

Stephany Correa

March 2, 2026

5  out of  5
rating by Stephany Correa
"Daisy was very nice and helpful. I was able to get a policy in just a few minutes."
We responded:
"Thank you for taking the time to leave such a great review, Stephany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sandra Morales

February 24, 2026

5  out of  5
rating by Sandra Morales
"Fantastic service ..Daisy was so friendly and answered all of our questions and was able to provide an affordable policy ..."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kym Harris

February 23, 2026

5  out of  5
rating by Kym Harris
"Our company has been with Jim Franco for years. Jim and his staff are quick to respond and always take excellent care of all our insurance needs. Highly recommend giving them a call. You won't be sorry. Thanks Jim and Yurisa! Y'all have been great!"
We responded:
"Thank you so much for the 5-stars, Kym! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dennis Berry

February 20, 2026

5  out of  5
rating by Dennis Berry
"Superlative Service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Franco’s Team. "
Profile photo of Rene Borboa

Rene Borboa

February 16, 2026

5  out of  5
rating by Rene Borboa
"Tuve un excelente atención con esta agencia"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dallas to know that you had such a wonderful experience with us here on State Farm Agent Jim Franco’s Team."
Profile photo of Reina

Reina

February 13, 2026

5  out of  5
rating by Reina
"Love the service at the Jim Franco agency. Daisy was a pleasure to work with. Recommend to familia and friends"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Franco’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"