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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tina Downs

December 1, 2022

5  out of  5 rating by Tina Downs
"This is by far the best and the customer service is always willing to answer my questions and help. Been with Jim Franco on and off for the past 8 years. Just overall a great group of people."

Michael Cintron

July 13, 2020

5  out of  5 rating by Michael Cintron
"It’s rare to feel like you have a comfortable relationship with your insurance agent but Jim Franco is just that person. He personally checks in with his customers to ensure their coverage is optimized and he explains difficult policy language with ease and genuine interest. I’m confident I’m getting the right advice and proper coverage with Jim Franco and his expertise shows with every contact we make. Jim Franco will convince you that your relationship with your insurance company does not have to be cold and impersonal. We would have looked elsewhere a long time ago had that been the case. Instead, we’re glad for the advice and guidance and confident that we’re more than adequately covered and looked after. Thank you Jim!"

Margarett Kizzee

June 11, 2020

1  out of  5 rating by Margarett Kizzee
"Was closed."

Anaita santana

January 15, 2020

5  out of  5 rating by Anaita santana
"(Translated by Google) Good service (Original) Buen servicio"

Greg Brott

July 24, 2019

5  out of  5 rating by Greg Brott
"I have known Jim for over 20 years. He is a fantastic agent. I would recommend him to anyone looking for insurance!"

Linda Luttrull

February 15, 2017

5  out of  5 rating by Linda Luttrull
"I have been with them almost 29 years and had to use service once and everything was done the way I wanted."


June 2, 2016

5  out of  5 rating by Jess
"I can't say enough good things about this State Farm location! The staff and services are wonderful! I wouldn't take my insurance anywhere else."

Erik X

October 13, 2015

5  out of  5 rating by Erik X
"Been with Jim Franco State Farm for over 7 years with both Auto and Home policies. Never had any problems with a claim, on the contrary they are there to help. Staff are very helpful and courteous and can't say enough about them finding the best discounts for your coverage needs. Will be with them for years to come. Thanks Jim Franco, Tammy, Yurissa and anyone else I missed."