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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Happy Ruby

March 20, 2026

5  out of  5
rating by Happy Ruby
"Muy agradable la atención"
We responded:
"Happy, thank you for your wonderful review of State Farm Agent Jim Franco’s Team!"
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Flavia Munoz

March 20, 2026

5  out of  5
rating by Flavia Munoz
"Son muy exelentes buen servicio deisy es una exelente persona"
We responded:
"Thank you so much for the 5-stars, Flavia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Franco’s Team anytime."
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Lidia Cuentas

March 18, 2026

5  out of  5
rating by Lidia Cuentas
"Pleasure to work with Jim and Daisy always quick and friendly service"
We responded:
"We appreciate your review, Lidia. We are so happy that you had such a wonderful experience with State Farm Agent Jim Franco’s Team here in Dallas ! "
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manuel martinez

March 16, 2026

5  out of  5
rating by manuel martinez
"Daysi hizo el cambio que necesitaba muy rápido"
We responded:
"manuel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Franco’s Team here in our Dallas office. "
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Genesis Barrios

March 16, 2026

5  out of  5
rating by Genesis Barrios
"So helpful! Great customer service!"
We responded:
"Thank you so much for the 5-stars, Genesis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Franco’s Team anytime."
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Sarah Ford

March 12, 2026

5  out of  5
rating by Sarah Ford
"Great renters, auto and life insurance. Friendly service I highly recommend this agency!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jim Franco’s Team. "
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maria hernandez

March 4, 2026

5  out of  5
rating by maria hernandez
"Today Daisy helped my mom and me, and she was very sweet. She helped us find everything we needed for the apartment we’re getting. I definitely recommend coming here!"
We responded:
"Thank you for the fantastic review, maria! We are always here to help with your insurance needs here in Dallas . "
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Alicia Slay

March 3, 2026

5  out of  5
rating by Alicia Slay
"Jim is absolutely 100% professional and cares about his clients! He has helped me save $$ on my auto and home insurance policies!"
We responded:
"Thanks so much for the amazing review, Alicia! We really appreciate your support here in Dallas . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Stephany Correa

March 2, 2026

5  out of  5
rating by Stephany Correa
"Daisy was very nice and helpful. I was able to get a policy in just a few minutes."
We responded:
"Thank you for taking the time to leave such a great review, Stephany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sandra Morales

February 24, 2026

5  out of  5
rating by Sandra Morales
"Fantastic service ..Daisy was so friendly and answered all of our questions and was able to provide an affordable policy ..."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kym Harris

February 23, 2026

5  out of  5
rating by Kym Harris
"Our company has been with Jim Franco for years. Jim and his staff are quick to respond and always take excellent care of all our insurance needs. Highly recommend giving them a call. You won't be sorry. Thanks Jim and Yurisa! Y'all have been great!"
We responded:
"Thank you so much for the 5-stars, Kym! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dennis Berry

February 20, 2026

5  out of  5
rating by Dennis Berry
"Superlative Service"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Franco’s Team. "
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Rene Borboa

February 16, 2026

5  out of  5
rating by Rene Borboa
"Tuve un excelente atención con esta agencia"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dallas to know that you had such a wonderful experience with us here on State Farm Agent Jim Franco’s Team."
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Reina

February 13, 2026

5  out of  5
rating by Reina
"Love the service at the Jim Franco agency. Daisy was a pleasure to work with. Recommend to familia and friends"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Franco’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rosatio Valdez

February 13, 2026

5  out of  5
rating by Rosatio Valdez
"Daisy quoted my home and autos. Loved the service I highly recommend. 👌"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Franco’s Team here in Dallas . "
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Laura Salazar

February 11, 2026

5  out of  5
rating by Laura Salazar
"Fueron muy hamables"
We responded:
"Laura, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Franco’s Team—we are always here to help!"
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Alvaro Juvencio

February 9, 2026

5  out of  5
rating by Alvaro Juvencio
"Daisy iso buen trabajo recomiendo esta ofecina de Jim Franco"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jim Franco’s Team. "
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Nelliy Jimenez

February 6, 2026

5  out of  5
rating by Nelliy Jimenez
"They were really helpful when answering any questions and concerns I had. The office is clean and there was no waiting when visiting the office."
We responded:
"Thank you for the 5-star review, Nelliy! Here on State Farm Agent Jim Franco’s Team, we are proud to serve our community and appreciate your recognition. "
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Stephanie Barnes

February 6, 2026

5  out of  5
rating by Stephanie Barnes
"Customer service is exceptional!! Been here for several years."
We responded:
"Thank you so much for the 5-stars, Stephanie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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lucero rodriguez

February 5, 2026

5  out of  5
rating by lucero rodriguez
"Daisy was a pleasure to work with. Highly recommend the Jim Franco State Farm agency!"
We responded:
"lucero, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Franco’s Team—we are always here to help!"
Profile photo of Kapp Japhet

Kapp Japhet

November 28, 2025

5  out of  5
rating by Kapp Japhet
"I’ve worked with a lot of insurance agents over the years, and Jim Franco has been hands-down the best experience I’ve ever had. From day one, they’ve been incredibly responsive, knowledgeable, and genuinely focused on finding the right coverage—not just selling a policy. What I appreciate most is how they take the time to explain everything in plain language, answer every question, and make sure I feel confident in my decisions. Anytime I’ve needed support, whether it was a quick question or a bigger issue, they’ve been on it immediately. In a world where customer service feels like it’s disappearing, Jim Franco is a standout. If you’re looking for someone reliable, honest, and truly committed to helping you protect what matters, I couldn’t recommend them more."
We responded:
"Kapp thank you for such a nice review !! I sincerely appreciate it !!"
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Max Patterson

November 28, 2025

5  out of  5
rating by Max Patterson
"Jim is the best. He answered all my questions and more and led me through the process as someone just getting started as a young adult. I’m very grateful for his guidance and patience with me as I was considering all my options."
We responded:
"Max thank you for nice review. I truly value and appreciate it."
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Stefeni Green

November 28, 2025

5  out of  5
rating by Stefeni Green
"We have had our insurance with Jim Franco at State Farm for years and have had a great experience. Jim and his office staff have always been very responsive and provided excellent customer service!"
We responded:
"Stefeni thank you so much for your kind review ! I sincerely value and appreciate your business !!"
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Kaitlyn Studebaker

November 25, 2025

5  out of  5
rating by Kaitlyn Studebaker
"Jim from State Farm was absolutely amazing to work with! He is knowledgeable, patient, and he took the time to walk me through every option to make sure I had the coverage that truly fit my needs. Communication was prompt, clear, and friendly from start to finish. I left feeling confident and well taken care of. Highly recommend to anyone looking for an agent who truly goes above and beyond!"
We responded:
"Kaitlyn thank you, for your kind review !! It means a lot to my staff and I. "
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Jerod Stevens

November 19, 2025

5  out of  5
rating by Jerod Stevens
"I have been with Jim over a decade. He is an amazing agent and I have no plans of ever leaving!"
We responded:
"Jerod thank you for those kind comments. It’s an absolute honor and pleasure to be your State Farm Agent !"